FAQs

Shopping

Q: Where is your size-chart?
A: For clothing: please refer to our size chart on the product pages (see product images). For accessories: please refer to the product description.

Q: Do you accept my currency?
A: Yes, we accept all currencies, all orders will be converted to USD on the current exchange rate. 

Q: Do you ship to my country?
A: Possibly, click here for the list of countries we DO NOT ship to.


Delivery

Q: How long will my delivery take after fulfillment?

We process orders daily (business days). After fulfilment, you will receive an automated shipping e-mail containing your tracking code.

United States: 3-4 Business days after fulfilment (FedEx International)

United Kingdom: 2-3 Business days after fulfilment (FedEx International)

Europe: 2-3 Business days after fulfilment (FedEx International)

Rest of World: 3-5  Business days after fulfilment (FedEx International)

    Q: I must pay Duties? How come?
    A: Although we always do our utmost to avoid it, some packages are being charged with Duties. Unfortunately, we can’t do anything about it: it just comes with international shipping. 

    Q:When will my order be processed?
    A: Usually within 1 working day.

    Q: I've filled in the wrong address, what do I do now?
    A: If you've had a typo while filling in your address please contact us as soon as possible.